Are you ready for your handover?
Your chosen services including TV, phone, internet and Foxtel should be connected and switched on prior to your handover. If these services are unavailable we will not be able to test and demonstrate the operation of your system. Charges will apply for if we need to return to complete your handover at another time.
Have your passwords ready for the Apple App store or Google Play store if your system includes app control.
It may not always be the easiest thing to coordinate, however we recommend that all of your system users are present for the handover.
3 Point Packs
Our standard 3 Point Pack does not include a complimentary handover. These systems generally do not require explanation by a service technician. However if you have concerns, a handover can be booked for a fee of $186.
Please allow 10 working days notice when making your booking for handover.